NC-Expert is a consortium of experts in business and technical specialties focused around Enterprise Infrastructure. Specifically: Mobility (Wireless, WLan, Wi-Fi, Location Capabilities, Outdoor, High Density, LTE) Security (Cyber Security, Next Generation Firewalls, ISE, Malware, Threat Detection & Mitigation, Ethical Hacking) Collaboration (VoIP, Cisco Unified Communications, Telepresence, Contact Center)
Terry Jenkins, Chief Executive Officer Terry founded ETAC Inc. and now leads NC-Expert as the CEO, pulling together the visions and strategies of both NetCertExpert and ETAC to create a combined company that is focused and innovative in the Enterprise Mobility market.
Throughout the past 25 years Terry has operated in many Executive, Architecture and Engineering roles. He began his career in the early 90s as a US Air Force Special Operations JTAC. After leaving the Military he went on to carry Senior Architecture, Engineering and Cisco Instructor roles at Companies such as Global Knowledge, Merrill Lynch, UBS and GE. Terry has spent the past ten years using this expertise in Cisco Engineering to further his career as an executive. He has held roles such as Vice President of Infrastructure for Lehman Brothers, Managing Director for Firefly Education and Vice President of Vendor GTM Strategies for FastLane.
Vision Provide innovative, relevant, accessible training for executives, engineers and salespeople that will enable them to directly impact the growth of their companies.
NC-Expert is changing the way professionals look at training. No longer will they see training as a drain on valuable time and resources. Instead they will use training to build trust, drive conversions and ensure efficient, effective deployment of business solutions.
They Choose Us To Write The Courses So You Can Trust Us To Teach Them Our vision is to provide innovative, relevant, accessible training for executives, engineers and salespeople that will enable them to directly impact the growth of their companies
Why They Do It NC-Expert’s mission is simple and straightforward: IT Training Made Easy! Our company tag line says it all we are Experts creating Experts.
NC - Expert is a group of seasoned engineers and trainers that want to be different from the rest of the education market. We simply want to make sure we can pass along our experience and knowledge to others in a way they will be able to become more efficient in their daily tasks, better engineers and ultimately change the companies they work for and continuously progress forward in their careers and success.
We feel all training should produce a Return on Investment. We price our courses and structure our programs around this concept. We know 40 hours of training on highly technical topics crammed into a single week is efficient for the corporations doing the purchasing but difficult for the engineers consuming the training.
We try to make things a bit easier on the engineers by augmenting all our courses with individual coaching, group mentoring, live webinars and unlimited re-sits of the lectures until our engineers comprehend and master all of the topics covered in their discipline. We call the engineers “our” engineers because, unlike a lot of other training companies, we actually care about their individual success.
We have long supported veterans, because we are also veterans. We provide scholarships and other opportunities to allow those veterans that are struggling to take a firm hold on IT with the belief that excellent training in an ever-growing career field can still change lives.
We look forward to growing this approach in a formal and scalable model to provide the IT Apprenticeship program to as many transitioning veterans as possible. As veterans we are frustrated with the sub-standard programs being funded through today’s veteran benefit programs such as the GI Bill and Voc Rehab. We know we have the programs that are sought by the organizations that would ultimately hire the vets and will fight hard to ensure our programs can be offered alongside these outdated and under-skilled alternatives currently offered, in the hope that we can make a difference in the lives of our veterans.
In our own way it is an attempt to truly thank them for their service by enabling them to realize success after their sacrifice. Request Information
NC Expert - Registered IT Apprenticeship - Veteran
The executives at NC-Expert have been working in this industry as engineers, architects, executives, trainers and advisors directly to vendors such as Cisco, CWNP, EC Council, Merrill Lynch, Lehman Brothers, UBS and many others in addition to being veterans themselves for over 25 years.
Collectively we have over 200 years of experience in modern cutting edge technologies and approaches. We focus on providing bleeding edge training to thousands of corporations daily and regularly write and design the courses that Cisco and other large vendors use. In addition, we are regularly called upon to develop internal programs where we “train Cisco on how to sell, design and deploy Cisco”. They trust us to write the courses and to train their internal employees so we feel we have a unique perspective on the state of the market.
Based on our unique perspective, expertise and experience we wouldn’t recommend veterans pursue the very low level certifications and skills associated with CompTIA A+, Microsoft, Network+, Cisco CCNA Routing & Switching or other such certifications that are in low demand but high concentrations within the market. We are not saying that the skills learned in these programs are obsolete, we are simply saying that alone they will not create the opportunity or return on investment we feel is needed to get the veterans off to a good start.
Go with a Program that Produces a Return on Investment NC-Expert believes all training should produce a definitive return on investment (ROI) and we have created our model assuming a 32-month, multi-part program costing roughly $55,000. The skills and certifications chosen are designed to create the skillsets that are normally compensated in the $70,000-$150,000 salary range with a ten-year ROI of potentially >$1 Million in salary for the $55,000 investment. We seek out and qualify program nominees based on a wide range of factors that align directly with DOL requirements as well as the criteria we find corporations actively search for. Our vast network of corporate executives, hiring managers and recruiters consult with us regularly to make sure we are identifying both the hard IT skills as well as the soft skills needed for the transitioning veteran.
NC-Expert IT Apprenticeship Program Flow
Getting the Veteran Hired Our unique position within the IT industry and market allows us to leverage existing and new relationships with companies looking to hire veterans and IT workers with the skills we provide in the program. NC-Expert will find, screen and enroll the veteran into the apprenticeship program. During this process we will partner with a local employer and negotiate a salary for the veteran. NC-Expert will enter into an Apprenticeship Employment Agreement with this company that will outline requirements and conditions of hiring a veteran as an apprentice.
The agreement between NC-Expert and the company will include available paid time to complete the training along with a structured plan for interaction to ensure the OJT competencies are jointly addressed. Areas that are typically included in the employee’s job role such as workplace safety will be executed by the company and verified and signed off by NC-Expert. Other areas that are included in the OJT Apprenticeship program but are not normally part of the company’s training will be provided by NC-Expert.
Regular meetings with the veteran’s supervisors and management team will be conducted to ensure the veteran is progressing through the apprenticeship, the veteran is being provided ample opportunity to exercise their skills and grow their experience and lastly to ensure the company is happy with the veteran as a contributing member of their team.
At the completion of the program NC-Expert will work with the company and the veteran to help secure an ongoing full time position with the company and will transition the graduating veteran from the apprenticeship program. This opens the doors for many more opportunities for both veterans and companies alike to participate in the IT Apprenticeship programs without the headache of the administration of the program. Gaining Government Approval for the Veteran Our approach of acting as a Managing Entity, an IT Training Company and a Content Provider ensures we have relationships within the DOL and Veteran Affairs offices. NC-Expert’s pre-packaged applications ensure the process is streamlined and executed consistently for all veterans.
NC-Expert was established as a strategic authorized learning partner for Cisco, CWNP and EC-Council. We also provide authorized CompTIA training through a strategic relationship. This is a vast difference from many of the other companies and colleges that typically provide veteran funded IT certification training. Many of these companies use on staff instructors to write non-authorized versions of the certifications.
The apprenticeship program was created to ensure participants would gain the latest and greatest training from the vendor. Choosing a provider that presents their own version creates a situation where the participant may not be getting the best or most updated version.
As a strategic partner to the vendors we not only provide their most current authorized and endorsed content we are often the company that develops and writes the content for the vendors either under our own name or that of one of our partners. In addition to this, our executives have maintained longstanding relationships with the execs at these vendors and many of their internal engineers that create the very products represented in the training. We are occasionally privileged to inspect technologies prior to them being released. As part of this we are the go-to partner to train these vendors’ entire engineering, sales and executive staffs on their own products as they are going to market. In short, with our program the veteran is learning directly from the source.
Classes are taught by seasoned instructors, we choose the individuals that are at the top of their careers, most have achieved numerous Cisco CCIE expert designations in multiple fields. We do not use instructors that are at the same level as those graduating from the apprenticeship program. Typically, our instructors have 10-20 years not only in the field but as top level engineers and architects responsible for very large enterprise environments. Several have designed some of the largest networking environments in the industry.
All our classes are delivered as live instruction. We offer both an in-person attendance option as well as a virtual attendance option. At no point will the veteran be left to learn on his own with second rate videos. They will always have the ability to ask questions and be taught by someone that has first-hand knowledge of the topic.
The virtual attendance option is executed via cutting edge video conferencing which allows live, full interaction of both instruction and the all too valuable hands-on lab exercises that accompany most of our courses. The only thing missing is the extra costs associated with travel.
Additional webinar events are offered multiple times each month on topics that are typically harder to learn and leverage the same virtual attendance platform. These allow the veteran to pack in even more training during after-hours.
In addition, we extend our practice of group and individual mentoring with all apprenticeships. This prevents the veteran from ever getting into a situation while learning where they get stuck without having someone to explain the topic. We know from years of experience that no one comprehends every topic and our enhanced program gives the veteran the extra help on those topics that are proving more difficult to grasp. We also know the certification process itself is a daunting task so we offer workshops on test taking techniques and study habits to aid in this aspect as well.
In addition, we do not run dedicated classes for just veterans, we mix the veterans from the apprenticeship program with our normal customers that consist of established engineers already working in companies today in the same positions the veteran is seeking. This allows us to provide the veteran another invaluable aid at the start of their career - networking opportunities .
How is Our Apprenticeship Program Different from Other Veteran Programs? Our team has been where you are today, our CEO separated in the late 90’s and was faced with the same decisions as you. He has risen through the ranks from a Special Operations veteran with essentially no IT skills to holding some of the most senior positions both in engineering and at the executive level. Through all of this he never used a single penny of his GI Bill. No advanced degree or university courses. He is not alone less than 11% of veterans ever use their benefits. One of the reasons why, specific to IT, is that while employers respect a candidate with a degree, what they need above all is skilled and trained engineers that know more than the theory you learn in the generic university degrees. They want engineers that know the technologies and products they are investing millions of dollars in.
A fundamental role of an engineer in most corporations is to keep the environment running: down time means lost revenue. This is why IT engineers earn great salaries; companies are paying to prevent the loss of business. This means the engineer needs to know the ins and outs of the specific technologies and products being purchased.
The Problem with the University Model and Veterans Most veterans leaving the military after 4 or more years are in their mid-20s, if they then enroll in a 4-year college program they finish at close to 30 years old. Most are separating with families so they can’t afford to live and go full time in college, this pushes the completion date even further out. The result is a very small percentage ever actually complete their degrees. They go after any job when they separate assuming they will get the good job after their degree but in reality they end up getting stuck in a bad career.
From a civilian employer’s perspective, they often see this as strange, why has a 30-year-old person not been employed for the past 4 years? Combine this with the absolutely terrible misconceptions about PTSD and the military and you can imagine why many employers still hesitate to hire vets.
Even if you can afford to dedicate yourself fulltime to your degree, many often choose degrees that do not help them in their careers. Today, the 4-year degree is much like a high school diploma was 10 years ago, it’s simply a check box on an application. It gets your resume seen by the hiring manager but when they see there is nothing else there you move to the bottom of the stack. Experience is the key, you have to combine real-world experience with the skills and, no, most civilian employers do NOT consider your military experience as real world, it’s too different from their world to count.
Our Solution NC-Expert has focused our company on being the top supplier of very high-end technical vendor training. We sell training to the same companies you want to work for, we train their existing staffs. We work with the vendors you are trying to get skills in, directly, to help them develop programs and write many of their courses for them. We know what these skills are, in many cases months before the courses are ever released to the public.
We put our heads together with the Department of Labor, Department of Veterans Affairs, our Vendors and our customers, to create a unique program that was designed to help veterans best utilize their educational benefits, without the fear of being taken advantage of, as is all too common in the industry today.
In short, our program gives you a good job, one where you will get the real world experience while earning a better-than-average salary. We ensure the employers we approach on your behalf hire you, assign a mentor to you and guarantee that you are rewarded with 10 wage increases throughout the program after you master the new skills and certifications. At completion you will have almost 3-years of real world, cutting-edge IT engineering experience, 10-12 of the most desired IT certifications in the market, resume proof of being a good hire and a formal US Government credential signed by both NC-Expert’s CEO and the Secretary of Labor.
With this program we specifically reduced the costs involved to be able to give veterans that absolute maximum amount of training we could in the areas that are in the most demand. From an employment perspective you not only want to get a certification that is recognized but you want to get the ones that are in demand. Specifically, in areas of technology that are growing. The veteran must consider where this gets them in 10 years from when they earn the certification. Choosing the wrong certification or technology will end up being a waste of time and money that may start you on a path that is hard to reverse.
For example, CompTIA A+, a very commonly advertised certification that is presented by many programs to vets, but is a very low end certification that hundreds of thousands of people have. If most corporations would view that certification as very low end and not likely spend training dollars to invest in their existing engineers pursuing this why would they hire you because you have it? Since so many people have it, nothing about it makes you stick out during the interview process. Training companies often don’t take the time to pursue this train of thought, their thinking is simply it’s listed in a government bulletin, it qualifies for GI Bill and the vet doesn’t know the market. They have no responsibility to get you hired, they just get to cash in the benefit. We hate this! As veterans ourselves this disgusts us.
So we had multiple people even outside our team scrutinize our program to ensure we only include training from companies that are leading in their respective markets and hiring managers that were investing corporate money in the classes we included already to better their existing teams. We had a simple goal: we want our vets to be the envy of the team they are joining because they are getting the training they want but haven’t been able to get funding for.